Someone must pick up while the homeowner still needs a plumber.
For US residential plumbing companies
3 Missed Calls a Week Is a $14,000 Month You Never Booked
The Dispatch Board System™ generates high-intent plumbing calls, answers them in under five seconds, qualifies the homeowner, books the appointment, follows up automatically, and puts every opportunity on your board.
The core mechanism
Make the phone ring.
Answer it in under five seconds.
Never let one go cold.
Track the outcome on The Dispatch Board.
Installed and live in 30 days.
Plumbing companies only. 90-day initial term, then month to month.
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(01)The problem
The 7PM Call You Never Heard Is Already on Somebody Else's Board
The homeowner with water spreading across the kitchen floor is not comparing five plumbers. They are calling until somebody answers.
You are under a sink. Your dispatcher is already handling another customer. The office closed an hour ago. The phone rings. Nobody picks up.
By the time you return the call, another truck is already on the way.
Both hands busy
The real loss
You did not lose that job because your price was too high.
You lost it because somebody else answered first.
(02)The reframe
You Do Not Have a Marketing Problem. You Have a Call-to-Booking Problem.
Most established plumbing companies are already paying for opportunities through Google Local Services, Google Ads, organic search, referrals, lead platforms, or an existing agency.
The problem often happens after the marketing works.
The request needs to fit your service area, services, and scheduling rules.
Qualified opportunities must move onto the dispatch board without unnecessary delay.
Missed or unbooked calls need a structured recovery process.
You need to know what source produced the call and what happened next.
Marketing should be evaluated by booked-job economics, not activity alone.
(03)The system
The Dispatch Board System™
Three connected parts. One objective: more qualified plumbing jobs on your board.
Make the Phone Ring
Google Local Services and Google Ads are managed around urgent, high-intent plumbing searches. We track which channels create booked work and shift budget toward the sources producing the strongest cost per booked job.
Not more traffic for the sake of traffic. More opportunities that can actually turn into work.
Answer It in Under Five Seconds
Your inbound voice agent answers calls when your staff cannot — day, night, weekend, holiday, lunch break, or while your team has both hands under a sink.
- Identify the plumbing need
- Capture homeowner contact information
- Confirm the service address
- Check basic service and area fit
- Qualify the request
- Book the appointment
- Escalate calls requiring human judgment
Never Let One Go Cold
If a call drops or a homeowner does not book immediately, follow-up begins. The opportunity stays visible until it books, declines, or becomes inactive.
- Instant missed-call text-back
- SMS follow-up
- Email follow-up
- Appointment reminders
- Rescheduling workflows
- No-show recovery
- Lead reactivation
(04)Reporting
One Screen That Tells You What Every Dollar Booked
Most agency dashboards tell you clicks, impressions, traffic, and reach. The Dispatch Board answers more useful questions: Where did the call come from? Was it answered? How quickly? Did it become a booked appointment? What did that booking cost?
Explore The Dispatch Board ↗$168Cost per booked job
100%Answer rate
7After-hours jobs booked
34Jobs booked this week
06:12
Slab leak diagnostic, 78704Local Services · answered 4s
Booked
08:40
Water heater replacement, 78745Google Ads · answered 3s
En route
22:58
After-hours burst supply line, 78702Voice agent · booked 7:00 AM
Booked
Interface shown for illustration. Your board reflects your own call and booking data.
Cost per booked job
See the acquisition cost of a real appointment by source.
Answer rate
Know how many inbound calls are answered instead of lost.
Response time
Track how quickly each opportunity is handled.
Booking rate
Measure the percentage of answered opportunities that schedule.
After-hours bookings
See jobs captured outside normal office coverage.
Source performance
Compare channels by booked work, not marketing activity.
(05)What changes
What Changes in the First 30 Days
Six operational shifts, all visible on the board by the end of the first month.
Book a Free Audit ↗01
Calls stop defaulting to voicemail
Nights, weekends, holidays, and jobsite hours can remain covered.
02
Paid opportunities get protected
You stop paying for calls only to lose them after the phone rings.
03
Follow-up stops depending on memory
Missed and unbooked opportunities move into automated recovery.
04
Your office gets breathing room
Staff can focus on conversations requiring judgment while repetitive work is systemized.
05
Reporting connects to booked work
See which channels are actually putting appointments onto the schedule.
06
The flow becomes measurable
Source, answer, booking, follow-up, and outcome are visible in one operating view.
(06)Why TradeFlow
Most Agencies Buy You the Click. We Answer the Phone.
Plumbing only
Built around plumbing calls, dispatch workflows, emergency demand, scheduling, and service-area economics.
One company per service area
We do not intentionally create direct competition between two TradeFlow clients in the same local market.
Client-owned assets
Your accounts, tracking history, call recordings, customer data, and owned assets stay with your company.
Clear terms
90-day initial term, then month to month.
The 90-Day Promise · put the measurement in writing
During the first two weeks, TradeFlow documents your baseline and agrees on a target cost per booked job. If your measured cost per booked job is not lower by Day 90, we manage Month 4 at no management charge. After that month, continue or leave.
Book a Free Audit ↗(07)Fit
Built for Established Residential Plumbing Companies
See Who TradeFlow Is For ↗- Typically $1M–$3M annual revenue
- Typically 3–12 field technicians
- Already generating inbound calls
- Already investing in Google or other lead sources
- Capacity for additional appointments
- A functioning scheduling or dispatch workflow
- Willing to track answer rate, booking rate, and cost per booked job
Free Dispatch Audit
Ready to Stop Losing Jobs to Whoever Picks Up First?
Start with a Free Dispatch Audit. We review your current call-to-booking flow and identify the biggest measurable gap between your paid opportunities and your dispatch board.
No slide deck. No long-term commitment. Just your numbers and a clear next step.
