TradeFlow FAQ | The Dispatch Board System
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Direct answers for skeptical plumbing owners

Straight Answers for Plumbing Owners

AI call answering, Google Ads, integrations, ownership, reporting, the 90-Day Promise, and the Free Dispatch Audit. If a question is not answered here, ask it on the audit call.

(01)The system

The System

A call-to-booking system for residential plumbing companies. It connects lead generation, call answering, qualification, booking, follow-up, recovery, and reporting.

No. Answering is one part of the system. TradeFlow also includes paid demand generation, call tracking, qualification, booking automation, missed-call recovery, follow-up, and Dispatch Board reporting.

Campaign management is part of the service, but the offer does not stop at generating leads. TradeFlow is measured around what happens after the opportunity is generated.

The primary paid channels are Google Local Services and Google Ads. The focus is on high-intent plumbing demand and cost per booked job.

(02)Answering

Answering & Follow-Up

The system is designed around answering calls in under five seconds when routed through the configured inbound voice-agent flow.

Depending on your setup, it can answer calls, gather homeowner information, identify the plumbing need, confirm the address, check basic service fit, qualify the request, book appointments, and escalate complex conversations.

A missed-call recovery workflow can trigger immediately, followed by configured SMS and email follow-up.

Yes. After-hours answering is one of the core reasons the system exists.

The booking flow is designed around your operating calendar and scheduling rules.

(03)Platforms

Platforms & Installation

The system is primarily designed around platforms such as ServiceTitan, Housecall Pro, and Jobber. Other platforms are reviewed during the audit.

The system is designed to be installed, tested, and live within approximately 30 days, assuming required access and approvals are provided.

(04)Terms

Terms & The 90-Day Promise

The initial term is 90 days. After that, the agreement runs month to month.

During the first two weeks, TradeFlow documents a baseline and target cost per booked job. If the measured cost per booked job is not lower by Day 90, TradeFlow manages Month 4 at no management charge.

No. TradeFlow does not guarantee a fixed number of jobs or a fixed amount of revenue. The 90-Day Promise is tied to the agreed cost-per-booked-job measurement.

(05)Ownership

Ownership & Service Areas

Your owned business assets remain yours, including relevant Google accounts, Local Services account, customer data, call recordings, tracking history, domain, and website assets you own.

Because intentionally placing two clients into direct competition for the same emergency searches can create a conflict and potentially increase acquisition costs.

(06)The audit

Reporting & The Audit

Core reporting can include call source, answer status, response time, booking outcome, booking rate, after-hours bookings, and cost per booked job.

We review your call volume, average ticket, answer coverage, marketing channels, booking process, dispatch capacity, service area, and current systems, then identify the biggest measurable weakness in the call-to-booking flow.

Approximately 15 minutes when the necessary operating numbers are available.

Exposed plumbing pipework running along a wall
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